Perhaps our sexiest development to date, this was designed for staff members in a work area to be able to process service orders within 20 seconds which our application managed to do in 5 seconds. This was developed in .Net core with all data reading and writing directly to the Acumatica database ensuring an immediate and real-time update. This function was extended with the following features:

• A setup screen defining the Serviceable Items Branch and Location ensuring quick access to only items in that area
• A quick item selection with touch-screen design for Severity and Error Type reading integrated from the data in Acumatica
• A visual display of all repair items that require attention with a timer and colour coded function to easily identify downtime length of time
• Ability for the users or technicians to close off the Service Order from the app itself